The Grasstraw Festival

Website Redesign for A Performing Arts Festival

My Role

Web Design

UI/UX Design

Credits

Key Visual - Desiree Niu

Images - OurTheatre

Client

Self-initiated Project

Time

Feb 2026

Deliverables

High-fidelity & interactive prototypes

Brief

Overview

Redesign of a performing arts festival website for a two-week event held in Chiayi, Taiwan. The event featured 100+ programmes and attracted over 16,000 attendees.

Challenge

The event included 100+ programmes across 7 locations, each with different opening times that needed to be clearly communicated to the audience. The website needed to support users both before their visit and during the event.

Solution

Designed a mobile-first experience to support on-the-go usage during the festival. Streamlined the information architecture and simplified navigation, helping users quickly find programmes, plan their visit, and navigate between locations.

Problem Statement

Ineffective homepage communication &
an unoptimised mobile lineup search experience.

Ineffective homepage communication & an unoptimised mobile lineup search experience.

The homepage did not clearly communicate the festival’s identity or guide users toward key actions.

A desktop-first lineup search experience fails to reflect real user behaviour, as most attendees access it on mobile while on-site.

Target Users & Scenarios

First-time Visitors

need to quickly understand the festival’s concept, scale, and highlights before deciding how to engage.

Attendees During the Event

who rely on their mobile devices to check schedules, locations, and programme details on the go.

Goal-oriented users

who visit the site with a specific intent, such as finding programmes by date or by category.

IA & Navigation Modification

6 navigation items → 4 task-oriented sections

Simplified the main navigation from six options to four, and renamed the sections to make them more intuitive and task-oriented. This change reduces cognitive load and helps first-time visitors focus on key actions such as exploring programmes and checking the schedule.

Homepage Optimisation

Redesigned to prioritise clarity and decision-making for first-time visitors

Hero Section

Event Highlights

Venue Explanation

Access & Opening hours

Call to Action

Clear & Mobil-First Schedule Lookup

Redesigned to enable fast schedule discovery both before and during the event, supporting both planning and on-site usage.

Filter

Schedule Mode

Lineup Mode

Outcome & Reflection

The redesign improves clarity across key user journeys, from discovering programmes to understanding spatial zones and purchasing tickets.

By simplifying the information architecture, restructuring ticket types, and clarifying the multi-platform ticketing system, the new experience reduces cognitive load and supports faster decision-making.

The mobile-first approach ensures content hierarchy is clear and scannable, particularly for first-time visitors unfamiliar with the festival’s venues and programme structure.

Currently freelancing, based in Manchester, UK

Let's connect!

All rights reserved

Currently freelancing, based in Manchester, UK

Let's connect!

All rights reserved

Currently freelancing, based in Manchester, UK
Let's connect!

All rights reserved

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